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CLOSED  Crash report #1694  -  [37A8A189] arx.exe!OpenGLRenderer::getSnapshot() [OpenGLRenderer.cpp:871]
Posted Apr 15, 2023 - updated May 19, 2023   Shortlink: http://arx.vg/1694
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icon_info.png This issue has been closed with status "Upstream" and resolution "Not determined".
Issue details
  • Type of issue
    Crash report
  • Status
     
    		 Upstream
  • Assigned to
    Not assigned to anyone
  • Type of bug
    Not triaged
  • Likelihood
    Not triaged
  • Effect
    Not triaged
  • Posted by
    CrashBot
  • Owned by
    Not owned by anyone
  • Estimated time
    Not estimated
  • Category
    Not determined
  • Resolution
    Not determined
  • Priority
    Not determined
  • Reproducability
    Not determined
  • Severity
    Not determined
  • Targetted for
    icon_milestones.png Not determined
  • OS
    icon_customdatatype.png Windows
  • Architecture
    icon_customdatatype.png amd64
  • Fixed in
    icon_customdatatype.png Not determined
Issue description
Illegal storage access

Exception code: ACCESS_VIOLATION 

 Instruction address: 0x7ffd5294505b
 Memory accessed: 0x500
 Stack pointer: 0xdbdcdde360


Callstack: 
 atio6axx.dll!DllMain()
 atio6axx.dll!DllMain()
 atio6axx.dll!DllMain()
 atio6axx.dll!DllMain()
 OPENGL32.DLL!glReadPixels()
 arx.exe!0x7ff60c1a1056
 arx.exe!0x7ff60c1d6452
 arx.exe!0x7ff60c1c10d4
 arx.exe!0x7ff60c1146f0
 arx.exe!0x7ff60c11118e
 arx.exe!0x7ff60c1104ee
 arx.exe!0x7ff60c11a760
 arx.exe!0x7ff60c1269eb
 arx.exe!0x7ff60c2247aa
 arx.exe!0x7ff60c373a62
 KERNEL32.DLL!BaseThreadInitThunk()
 ntdll.dll!RtlUserThreadStart()
Symbols: 
  5  arx.exe!OpenGLRenderer::getSnapshot(Image &,unsigned __int64,unsigned __int64) [OpenGLRenderer.cpp : 871 + 0x91]
  6  arx.exe!ARX_Menu_Manage() [Menu.cpp : 183 + 0x0]
  7  arx.exe!ArxGame::manageKeyMouse() [Interface.cpp : 1421 + 0x21]
  8  arx.exe!ArxGame::render() [ArxGame.cpp : 2012 + 0x0]
  9  arx.exe!ArxGame::doFrame() [ArxGame.cpp : 1269 + 0x0]
 10  arx.exe!ArxGame::run() [ArxGame.cpp : 1133 + 0x0]
 11  arx.exe!runGame() [Core.cpp : 246 + 0x1f]
 12  arx.exe!utf8_main(int,char * * const) [Startup.cpp : 168 + 0x0]
 13  arx.exe!WinMain [WindowsMainGUI.cpp : 48 + 0xe]
 14  arx.exe!__scrt_common_main_seh [exe_common.inl : 288 + 0x21]
Steps to reproduce this issue
i had discord and arx open at the same time i had used alt enter to make the game windowed and then again to make it full screen it gave me a driver error and arx crashed

#1
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Comment posted by
CrashBot
Apr 15, 08:52
A file was uploaded. arx.logicon_open_new.png This comment was attached:

arxcrash-16892-2215552350
#3
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Comment posted by
CrashBot
Apr 15, 08:52
A file was uploaded. cfg.iniicon_open_new.png This comment was attached:

arxcrash-16892-2215552350
#4
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Comment posted by
CrashBot
Apr 15, 08:52
A file was uploaded. crash.dmpicon_open_new.png This comment was attached:

arxcrash-16892-2215552350
#5
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Comment posted by
CrashBot
Apr 15, 08:52
A file was uploaded. crash.txticon_open_new.png This comment was attached:

arxcrash-16892-2215552350
#7
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Comment posted by
Daniel Scharrer
May 19, 17:33
This is most likely an issue with your graphics drivers and it is unlikely that we can do something here. Please upgrade to the latest available driver version and if that doesn't help contact AMD.

The issue was updated with the following change(s):
  • This issue's description has been changed
  • This issue's title has been changed
  • The status has been updated, from New to Upstream.
  • This issue has been closed